Privacy Rights

CASH MATE, LLC

PRIVACY POLICY & MOBILE MESSAGING TERMS AND CONDITIONS

Effective Date: August 9, 2026

Cash Mate, LLC (“Cash Mate,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

Cash Mate LLC provides ATM placement, installation, maintenance, servicing, equipment upgrades, and technical support to businesses and organizations. We send general conversational messaging to answer questions and provide support to customers. Full details of our messaging program are available in the combined Privacy Policy and Messaging Terms and Conditions below.

This Privacy Policy explains how Cash Mate may collect, use, disclose, protect, and retain information when you visit our website, communicate with us, submit information through our forms, request our services, use services provided through Cash Mate-operated or serviced ATMs, or participate in our mobile messaging program.

By using our website or voluntarily providing information to Cash Mate, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with Cash Mate.

A. Information You Provide Directly

You may voluntarily provide information when you:

Contact us by telephone, email, text message, or through our website;
Submit a contact or service request form;
Request ATM placement, installation, maintenance, servicing, or technical support;
Request information about our products or services;
Submit an ATM-related question, complaint, or dispute;
Communicate with us regarding a business relationship;
Request equipment upgrades or technical assistance; or
Enroll in our mobile messaging program.

Information you provide may include:

Name;
Business or organization name;
Email address;
Telephone or mobile telephone number;
Business or mailing address;
Information contained in your message or service request;
Information relating to an ATM, location, or equipment;
SMS consent information; and
Other information you voluntarily choose to provide.

Please do not submit sensitive financial information, passwords, PINs, Social Security numbers, or full payment-card numbers through general website contact forms unless specifically requested through an authorized and secure process.

B. ATM and Transaction Information

Depending on the ATM, financial institution, processor, payment network, and services involved, information associated with an ATM transaction may be collected or processed, including:

Date and time of the transaction;
Transaction amount;
ATM location;
ATM terminal identification information;
Transaction type;
Limited information associated with the payment card or financial institution;
Information necessary to investigate transaction disputes;
Information necessary to detect or prevent fraud; and
Technical or operational information relating to the ATM.

Cash Mate does not intentionally request or collect your PIN through our website or general customer-service forms.

Cash Mate does not intentionally collect or store full payment-card numbers through our general website forms.

ATM transactions may involve independent financial institutions, ATM processors, payment networks, and other service providers. Information handled by those entities may be subject to their own privacy policies and terms.

C. Website and Device Information

When you visit our website, certain technical information may be collected automatically through our website, hosting environment, security services, cookies, or similar technologies.

Depending on the technologies enabled on our website, this information may include:

IP address;
Browser type;
Device type;
Operating system;
Date and time of access;
Pages visited;
Referring webpage;
Website interaction information;
Technical and diagnostic information; and
Information used to maintain website security and performance.

Cash Mate’s website is built using WordPress and Elementor and is hosted through Hostinger. We use WPForms to provide certain website forms, including our SMS opt-in form.

Information submitted through our website may therefore be processed or stored through these technologies and service providers as necessary to operate the website and provide requested services.

2. INFORMATION COLLECTED THROUGH WEBSITE FORMS

Cash Mate uses WPForms to provide certain forms on our website.

When you submit information through a Cash Mate website form, the information you provide may be transmitted to and/or stored within our website, hosting environment, form-management system, or other services necessary to process your request.

Depending on the specific form, information may include:

Name;
Email address;
Telephone number;
Mobile telephone number;
Business information;
Message or inquiry;
Service request information; and
SMS consent information.

We use this information for legitimate business purposes, including responding to inquiries, providing requested services, maintaining appropriate business records, administering our messaging program, and complying with applicable legal requirements.

You should only provide information that is reasonably necessary for your request.

3. SMS/MOBILE MESSAGING INFORMATION

If you voluntarily enroll in Cash Mate’s SMS/mobile messaging program, we may collect:

Your mobile telephone number;
Your name, if provided;
Your SMS enrollment information;
The date and time of your opt-in;
The method through which you provided consent;
Information relating to your messaging preferences; and
Messages or communications you send to us.

We use this information to administer the messaging program, respond to customer questions, provide customer support, maintain records of consent, maintain communication preferences, and comply with applicable legal and regulatory requirements.

Cash Mate does not sell mobile telephone numbers, SMS opt-in information, or SMS consent records.

Cash Mate does not share mobile opt-in information or SMS consent information with third parties for their own promotional or marketing purposes.

Information may be processed by service providers when reasonably necessary to operate the messaging program, deliver messages, maintain the website, maintain security, store records, or otherwise provide services on behalf of Cash Mate.

4. HOW WE USE INFORMATION

Cash Mate may use information we collect to:

Process, support, and investigate ATM transactions;
Provide ATM placement and installation services;
Provide ATM maintenance, servicing, and technical support;
Provide equipment upgrades and related services;
Respond to customer questions and service inquiries;
Investigate transaction disputes;
Prevent, detect, and investigate fraud;
Maintain the security of our systems, website, and equipment;
Maintain and improve our website;
Operate and administer our mobile messaging program;
Maintain records of SMS consent and communication preferences;
Communicate with customers who request assistance;
Maintain business, accounting, and operational records;
Comply with applicable laws and regulations;
Respond to valid legal or governmental requests;
Enforce our agreements and policies;
Protect Cash Mate, our customers, employees, service providers, and other persons; and
Perform other legitimate business purposes consistent with the services we provide.

Cash Mate does not use information collected through SMS opt-in for unrelated promotional or marketing purposes without appropriate notice or consent where required by law.

5. HOW WE SHARE INFORMATION

Cash Mate does not sell your personal information.

We may disclose information when reasonably necessary to provide our services, operate our business, maintain security, comply with applicable law, or protect our rights.

A. Financial Institutions, ATM Processors, and Payment Networks

Information may be shared with financial institutions, ATM processors, payment networks, transaction processors, and other entities involved in processing, supporting, maintaining, or investigating ATM transactions.

B. Service Providers

Cash Mate may use third-party service providers to assist with functions including:

Website hosting;
Website development and maintenance;
Website forms;
ATM processing;
ATM maintenance and technical services;
Fraud detection and prevention;
Website security;
Data storage;
Email communications;
Telephone and SMS communications;
Information technology;
Customer support; and
Business administration.

These providers may have access to information only to the extent reasonably necessary to perform services on our behalf and subject to applicable contractual, privacy, and legal requirements.

C. Telephone and SMS Services

Cash Mate uses Grasshopper as a business communications service for telephone and SMS functionality.

Information necessary to provide telephone and SMS communications may be processed by Grasshopper and related service providers in accordance with their applicable terms and privacy practices.

Cash Mate does not authorize Grasshopper or other service providers to use Cash Mate customer information for their own independent promotional or marketing purposes merely because they provide communications services to Cash Mate.

D. Legal and Regulatory Disclosures

Cash Mate may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law or regulation;
Respond to a subpoena, court order, or other valid legal process;
Respond to a lawful governmental or regulatory request;
Investigate suspected fraud or unlawful activity;
Protect the rights, property, or safety of Cash Mate or others; or
Enforce our agreements or policies.

E. Business Transfers

If Cash Mate becomes involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

6. WEBSITE TECHNOLOGY AND THIRD-PARTY SERVICE PROVIDERS

Cash Mate uses third-party technology and service providers to operate and maintain its website and business.

Our current website technology includes:

WordPress for website content management;
Elementor for website design and page editing;
Hostinger for website hosting;
WPForms for certain website forms and SMS opt-in forms; and
Grasshopper for business telephone and SMS communications.

These providers may process information as necessary to provide their respective services.

Each third-party provider may maintain its own privacy practices, terms, and policies governing information processed through its services.

Cash Mate encourages users to review applicable third-party privacy policies and terms when appropriate.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to:

Operate necessary website functions;
Remember certain preferences;
Maintain website security;
Understand website performance;
Diagnose technical problems;
Improve website functionality; and
Analyze website usage where such tools are enabled.

Cookies are small data files that may be stored on your device through your web browser.

The specific cookies and technologies used on the Cash Mate website may change as we add, remove, or update website functionality.

You may be able to control or disable certain cookies through your browser settings. Some website functions may not operate properly if certain cookies are disabled.

Where applicable, Cash Mate may provide additional cookie controls or notices for non-essential cookies.

8. DATA SECURITY

Cash Mate takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

Depending on the nature of the information and the system involved, security measures may include:

Access controls;
Authentication procedures;
Secure transmission technologies;
System monitoring;
Administrative safeguards;
Physical safeguards; and
Other reasonable security measures appropriate to the information and circumstances.

However, no website, electronic transmission, computer system, network, or storage method can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect information, we cannot guarantee absolute security.

9. DATA RETENTION

Cash Mate retains information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.

Certain information may need to be retained for longer periods because of:

Financial or accounting requirements;
Tax requirements;
ATM transaction records;
Fraud prevention;
Security purposes;
Regulatory requirements;
Legal claims or disputes;
Contractual obligations; or
Other legitimate business purposes.

SMS opt-in and opt-out records may be retained as reasonably necessary to document consent, honor communication preferences, prevent unwanted messaging, and comply with applicable requirements.

When information is no longer reasonably necessary, Cash Mate may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. YOUR PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

Request information regarding categories of personal information collected;
Request access to certain personal information we maintain;
Request correction of inaccurate information;
Request deletion of personal information, subject to applicable exceptions;
Opt out of certain forms of data sharing or processing where applicable; and
Request information about how personal information is collected, used, and disclosed.

These rights are not absolute and may be subject to legal exceptions.

For example, Cash Mate may be required or permitted to retain certain information for legal, regulatory, financial, security, fraud-prevention, tax, or recordkeeping purposes.

How to Submit a Privacy Request

To submit a privacy-related request, contact:

Cash Mate, LLC
Email: admin@cashmateatm.com

We may need to verify your identity before fulfilling certain requests in order to protect your information from unauthorized disclosure.

11. NEW YORK AND OTHER STATE PRIVACY RIGHTS

Cash Mate seeks to comply with applicable privacy and data-security requirements that apply to our business and customers.

Privacy laws vary by state and may provide residents with different rights depending on factors such as residency, the nature of the information collected, and the size or activities of the business.

If additional privacy rights become applicable to Cash Mate or to individuals whose information we process, Cash Mate will provide the rights and disclosures required by applicable law.

Nothing in this Privacy Policy is intended to limit any privacy right that cannot legally be waived.

12. CHILDREN’S PRIVACY

Cash Mate’s website and services are intended for a general audience and are not directed to children under 13.

Cash Mate does not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information online from a child under 13 without the required parental consent, we will take reasonable steps to delete that information, subject to applicable legal or regulatory requirements.

If a parent or legal guardian believes that a child under 13 has provided personal information to Cash Mate, please contact us at:

Email: admin@cashmateatm.com
Phone: 833-662-0662

Cash Mate does not knowingly use personal information collected from children under 13 for targeted advertising or promotional purposes.

13. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, services, or platforms operated by third parties.

Cash Mate is not responsible for the privacy practices, content, security, or policies of third-party websites or services that we do not control.

We encourage you to review the privacy policies and terms of third-party websites before providing them with personal information.

14. CASH MATE LLC MESSAGING TERMS AND CONDITIONS

These Messaging Terms and Conditions apply to Cash Mate’s mobile messaging program.

1. Program Description

The messaging program consists of general conversational messaging to answer questions and provide support to customers.

Cash Mate LLC provides ATM placement, installation, maintenance, servicing, equipment upgrades, and technical support to businesses and organizations.

Messages may relate to customer inquiries, requested support, service communications, or other conversational communications associated with a customer’s interaction with Cash Mate.

2. Consent to Receive Messages

By voluntarily providing your mobile telephone number and affirmatively opting into Cash Mate’s messaging program, you agree to receive text messages from Cash Mate at the number provided.

Message frequency will vary based on communication needs and customer interactions.

Consent to receive SMS messages is not a condition of purchasing goods or services from Cash Mate.

3. Opting Out

You may cancel the SMS service at any time.

To stop receiving messages, text STOP to the phone number from which you received messages.

After you send the SMS message STOP to us, we may send an SMS message confirming that you have been unsubscribed.

After opting out, you should no longer receive messages from Cash Mate through the messaging program, except where otherwise permitted or required by law.

If you want to join again, you may sign up again through an available Cash Mate enrollment method and provide new consent.

4. Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for additional assistance.

You can also contact Cash Mate directly:

Email: admin@cashmateatm.com
Phone: 833-662-0662

5. Message and Data Rates

Message and data rates may apply to messages sent to you by Cash Mate and to messages you send to Cash Mate.

The rates charged depend on your wireless provider and mobile plan.

If you have questions regarding your text or data plan, please contact your wireless provider.

6. Message Frequency

Message frequency will vary based on communication needs, customer inquiries, and support interactions.

Cash Mate does not promise a fixed number of messages per month or other specific messaging frequency.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Mobile Information Sharing

Cash Mate does not sell mobile telephone numbers, SMS opt-in information, or SMS consent records.

Cash Mate does not share mobile opt-in information or SMS consent information with third parties for their own promotional or marketing purposes.

Mobile information may be processed by service providers when reasonably necessary to operate the messaging program, deliver messages, maintain records of consent, provide technical support, maintain security, or comply with applicable law.

15. PRIVACY AND MESSAGING QUESTIONS

If you have questions regarding Cash Mate’s privacy practices or mobile messaging program, contact: